Return & Refund Policy

Last Updated: March 2026

Thank you for shopping with Kindora Creations. Because our products are custom-made through our production partner Printify, our return and refund policy is slightly different from traditional retail stores.

Made-to-Order Products

All items sold at Kindora Creations are made to order. This means each product is printed specifically for you after your order is placed.

For this reason, we do not accept returns or exchanges for:

• Incorrect sizes ordered by the customer

• Buyer’s remorse

• Color differences caused by screen displays

• Orders placed with incorrect shipping information

Please review your order carefully before completing your purchase.

Damaged or Defective Items

If your order arrives damaged, defective, or incorrect, we will gladly resolve the issue.

To request a replacement or refund:

1. Contact us within 7 days of receiving your order

2. Provide clear photos of the damaged or incorrect item

3. Include your order number

Once the issue is verified, we will provide:

• A replacement item, or

• A full refund, depending on the situation.

Lost Packages

If your package appears lost in transit:

• Please contact us so we can help track the shipment.

• We may offer a replacement once the carrier confirms the package is lost.

Kindora Creations is not responsible for packages marked delivered by the shipping carrier.

Incorrect Address

Customers are responsible for providing the correct shipping address.

If an incorrect address is entered and the order has already gone into production, we may not be able to change it.

Contact Us

If you have any issues with your order, please contact us.

Email: Support@kindoracreations.com
Business Name: Kindora Creations